HeatSnap™ Shipping & Returns
Delivery in France
- Standard tracked delivery: free
- Estimated time: 2 to 5 business days
Europe and other destinations
Available destinations, the exact rate, and estimated delivery time are displayed at checkout before any confirmation. Potential import duties or taxes may remain the responsibility of the recipient outside of France.
Order tracking
A tracking link is sent via email as soon as your order ships.
About delivery times
Times are estimates in business days. They may vary depending on the destination, the carrier, and periods of high activity. The applicable rate remains visible before payment.
30-day returns
You may request a return within 30 days of receipt. Consult our refund policy and contact us before shipping to receive instructions.
Damaged or incorrect product
Contact us with your order number and clear photos of the package and the product. We will promptly provide you with the appropriate solution.